Upon finalizing your order, you’ll receive an email confirmation to the address you’ve provided, detailing your order’s specifics. We aim to process orders received on business days within a few hours, ensuring dispatch on the same day. Your order will be directed to the address you’ve designated, with our logistics partners including DHL Express Worldwide, and Postnord Recommended First Class ensuring prompt and secure delivery.
Shipping & Delivery Information
Delivery times are subject to the operational timelines of DHL and UPS, as well as the postal services in the destination country, which may vary. Occasionally, packages may experience delays, particularly if held up in customs. If your order has been dispatched but does not arrive within the expected timeframe, please allow at least 10 days before reaching out for assistance.
Once an order leaves our distribution center, we are not responsible for delays caused by customs or other unforeseen external factors. Due to the nature of our products (perishable candy and food items), we are unable to accept returns. This policy applies even in cases of order cancellation, accidental incorrect ordering, or a change of mind after purchase.
Typical delivery timeframes:
We appreciate your understanding and look forward to delivering sweet treats to you!
Import duties, taxes, and fees may apply to your order once it reaches your country, and these are the responsibility of the customer. These charges are beyond our control and cannot be predicted by Nordicbangers.com. As the importer, it is your responsibility to comply with your country’s regulations and laws regarding the import of consumables.
In cases where an order is refused due to local duties, rejected by customs due to local regulations, or not collected by the recipient, we are unable to provide reshipments or refunds. Additionally, orders that are refused, uncollected, seized, or detained by customs are not eligible for refunds or returns, as the perishable nature of our consumable products prevents restocking or resale
Nordicfulfillment Group is registered with the U.S. Food and Drug Administration (FDA). This registration allows us to comply with FDA regulations and ensure that our products meet the necessary safety and quality standards for distribution within the United States. Please note that FDA registration does not imply FDA approval, but it ensures compliance with regulatory requirements for our product categories
Due to the nature of our food and candy products, we do not accept returns. However, if you receive a damaged or broken product, we are happy to offer an exchange. Please contact our customer service for further instructions. .
