Upon finalizing your order, you’ll receive an email confirmation to the address you’ve provided, detailing your order’s specifics. We aim to process orders received on business days within a few hours, ensuring dispatch on the same day. Your order will be directed to the address you’ve designated, with our logistics partners including DHL Express Worldwide, and Postnord Recommended First Class ensuring prompt and secure delivery.
Delivery durations are subject to the operational timelines of Postnord, UPS or DHL, as well as the postal services in the destination country, which may fluctuate. Occasionally, packages may experience delays, particularly if held up in customs. Should your order be dispatched but not arrive within the expected timeframe, please allow a minimum of 10 days before reaching out for assistance. Once an order departs from our distribution center, we are not liable for delays due to customs or other unforeseen external factors. Given the specific nature of our products (smokeless nicotine pouches), we are unable to accommodate returns. This policy stands even in cases of order cancellation, accidental incorrect ordering, or a change of mind post-purchase. Typically, packages reach their destinations within the following timeframes:
Postnord Recommended First Class: 2-3 days in Europe, 2-5
days in the USA, and 7-11 days in other countries.
DHL Express Worldwide: Next-day delivery in Europe and 3-6 days in other countries.
UPS Worldwide: 2 days delivery in Europe and 3-5 days in other countries.
Import duties, taxes, and fees may apply to your order once it reaches your country, and these are the responsibility of the customer. These charges are beyond our control and cannot be predicted by Nordicbangers.com. As the importer, it is your responsibility to comply with your country’s regulations and laws regarding the import of consumables.
In cases where an order is refused due to local duties, rejected by customs due to local regulations, or not collected by the recipient, we are unable to provide reshipments or refunds. Additionally, orders that are refused, uncollected, seized, or detained by customs are not eligible for refunds or returns, as the perishable nature of our consumable products prevents restocking or resale
Nordicfulfillment Group is registered with the U.S. Food and Drug Administration (FDA). This registration allows us to comply with FDA regulations and ensure that our products meet the necessary safety and quality standards for distribution within the United States. Please note that FDA registration does not imply FDA approval, but it ensures compliance with regulatory requirements for our product categories
Due to the nature of our food and candy products, we do not accept returns. However, if you receive a damaged or broken product, we are happy to offer an exchange. Please contact our customer service for further instructions. .
